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our experience
Afghanistan
- A three-year project in support of the Independent Administrative
Reform and Civil Service Commission (IARCSC) to implement the Government’s
new pay and grading policy. A team of consultants is tasked with re-grading
junior and senior positions in all the ministries in Afghanistan and
supporting the job evaluation of a significant proportion of the existing
280,000 public sector non-uniformed employees. The job evaluation process
will place current job-holders in positions in a new eight grade system
with corresponding responsibilities. The assignment is funded by the
World Bank and implemented in consortium with ASI (2008 to 2011).
- Programme of assistance to the Government of Afghanistan in drawing
up and implementing a reform programme in the key justice institutions,
the Supreme Court, the Attorney's General Office and the Ministry of
Justice in order to contribute to the development of an effective, efficient
and equitable justice sector in Afghanistan. Project was funded by the
European Commission and implemented in consortium with ASI (2007).
- Reviewed and assessed the DFID-funded Support to Strategic Planning
for Sustainable Livelihoods (SSPSRL) project. This review process took
stock of progress on the project in order to design a second phase (2006).
- Provided advice on the draft Civil Service Law, particularly regarding
the Independent Civil Service Appeals Commission, the Civil Service
Appointments Commission, the Civil Service Employment Authority and
the Civil Service Code of Conduct. Assignment funded by the British
Council (2004).
Albania
- World Bank funded project in support of the Department for Public
Administration (DOPA), Government of Albania. The consultancy involved
reviewing the implementation of Albania’s Law on the Status of
Civil Servants; laying out reform options for addressing challenges
identified in the Civil Service Law and assist Government in the implementation
of these reforms (2008).
- Preparation of tender dossiers for projects to be financed under the
European Commission CARDS 2003 National Action Programme for Albania
in the area of police and organised crime (2003).
- World Bank funded project in support of the Department of Public Administration,
Government of Albania. Advised on developing a consistent approach to
organisational structure in all central government ministries. The project
was also designed to improve the efficiency and transparency of ministries
and to facilitate interaction between government and the public (2001).
Armenia
- EC financed project in support of the Human Rights Defender's Office
for the development of a Twinning Fiche (2008).
- Major project on Public Sector Reform in Armenia. Advised the Government
of the Republic of Armenia on public sector reform, civil service law,
human resource management policy and practice, structural reviews across
ministries and project management. Funded by the UK Department of International
Development (DFID) (1999 to 2001).
- DFID programme of support to the Prime Minister’s Office in
Armenia. Focused on advising Government on reviewing and restructuring
the Prime Minister’s Office, strengthening the capacity of the
Prime Minister’s staff and establishing a system of Cabinet Committees
(1999 to 2001).
- Functional and staffing reviews of the Office of the President and
the National Assembly. Funded by DFID (2000 to 2001).
Azerbaijan
- Developed a methodology and conducted a gap analysis in the economic
reform sector covered by the Comprehensive Institution Building programme
designed to assist the Ministry of Foreign Affairs (MFA) and the Ministry
of Economic Development (MED) to negotiate the EU Association Agreement
and work towards further deepening of bilateral economic and trade relations
with the EU. Funded by the EC (2011).
- Developed a methodology and conducted a gap analysis in the justice
and home affairs sector covered by the Comprehensive Institution Building
programme . Ddesigned to increase the institutional capacities of the
Ministry of Foreign Affairs (MFA), Ministry of Justice (MoJ), Ministry
of Internal Affairs (MIA), State Migration Service (SMS), State Border
Service (SBS) and the Labour Migration Department under the Ministry
of Labour and Social Protection. Aims to enhance efficiency, enforcement
of human rights and fundamental freedoms and the overall system of rule
of law and to support the process of negotiating, implementing and sustaining
the commitments made during the negotiations on the Visa Facilitation
and Readmission Agreement. Funded by the EC (2011).
Bangladesh
- Review of the DFID funded Managing at the Top (2) programme to assess
progress against the purpose of the project. The main tasks included
assessing and scoring project achievements according to DFID standards
against logframe outputs; assessing the appropriateness and impact of
the programme of civil service reform; evaluating the strengths and
weaknesses of the approach taken and the structure of the programme;
reviewing value for money of inputs to date and drafting the Output
to Purpose review report (2009).
- A policy study and research to determine the scope, role and effectiveness
of the civil service in the implementation of the Millennium Development
Goals (MDGs). The project was funded by UNDP (2006).
Bermuda
- The Bermuda Police Service carried out a recruitment exercise in the
UK for a senior police officer to manage a project to implement the
new Police and Criminal Evidence Act. Our consultant acted as an independent
chair of the assessment/selection interview, devised the arrangements
for the interview (structured approach, marking scheme, etc.) and gave
expert advice on the necessary project management competencies (2005).
- At the request of the Head of the Bermuda civil service, PAI designed
tailor-made programmes for two groups of civil service officers. The
first programme, which was concerned with media relations and speechwriting,
was for public affairs officers from the Department of Communication
and Information. The second programme was for Departmental Heads and
concentrated on working with the media, crisis handling strategies and
communication planning (2003).
Bosnia
- Providing support for implementation of functional review recommendation
in the agriculture sector at a state level leading to the establishment
of a Ministry of Agriculture and Rural Development. The project was
implemented in a consortium led by Vakakis International (Greece) and
funded by the European Commission (2006 to 2007).
Bulgaria
- Technical Assistance to the Institute for Public Administration and
European Integration (IPAEI) for the design and implementation of development
and assessment programme for senior civil servants. Project run in a
consortium with Nomisma (Italy), ROI (The Netherlands), New-I (Bulgaria)
and Sofia Consulting (Bulgaria). Funded by the EC Phare programme (2006
to 2007).
- Restructuring of the Business Processes for a Unified Collection
of Tax and Social Security Contributions for the National Revenue Agency.
Project run in consortium with KPMG Bulgaria and Ordina Public BV (Netherlands)
and funded by the World Bank (2005 – 2008).
- Technical Assistance Project in the Council of Ministers specifying
the requirements of a Human Resources Management Information System
and its associated Information Technology System to serve the whole
state administration. The project was funded by a Japanese Grant under
the auspices of the World Bank (2004).
- Human Resource Policy Development Project for the National Revenue
Agency. In support of the newly-established National Revenue Agency,
advised on policies including recruitment, selection, appointment, career
progression and dismissal; pay policy; staff planning procedures; job
descriptions; developing a human resource management handbook and monitoring
and evaluation of policies and procedures. Project funded by DFID (2004
to 2005).
- Three-year project on Performance Appraisal, Pay and Career Progression
in the State Administration, Government of Bulgaria. Institutional development
of human resource management policies and practices, including introduction
of a performance management system, performance appraisal and a pay
and grading review. Funded by DFID (2001 to 2004).
- Strengthening of the Public Administration - Implementing Public
Administration Reform at the Council of Ministers, Government of Bulgaria.
The project focussed on strengthening the capacity in public administration
at central and local level to implement the legislation on public administration.
Funded by the European Commission Phare programme (2003 to 2005).
- Technical Assistance for the preparation of recruitment and training
strategy for the Judiciary led by the British Council and funded by
EU. The project established the basis for a continuous training system
for magistrates and administrative court staff members, and for an effective
judicial service, capable of meeting the legal standards and practices
of the European Union (2003-2005).
- Consultancy project based in the National Social Security Institute
in Bulgaria. Advice and training on social security policy management,
project management and human resource management capacity building.
A second phase of the programme completed the personnel work initiated
in the first phase and ensured that the reforms were sustainable. DFID
funded both phases of the project (1998 to 2001).
- With Cranfield University, UK, provided public administration and
economic reform advice for a range of Bulgarian government and academic
institutions. Funded by the UK Know How Fund (1997).
Cayman Islands
- Consultancy advice to the Cayman Islands Government to discuss and
assess plans for introducing Freedom of Information legislation. Funded
by the Cabinet Office, Cayman Islands Government (2006).
Croatia
- Assessment of the Pay and Benefit system in the public service. Services
included assessment of the current legislation and recommendations on
design of a new public service pay and benefit system and improvements
to the collective bargaining process for the public service. Funded
by the World Bank (2007).
- Strengthening the Public Internal Financial Control structure in line
with international and EU standards. Provision of assistance to the
central government institutions including the Central Harmonisation
Unit as well as the regional and local government budget users. Implemented
by a consortium led by Sofreco (France). Funded by the European Commission
(2006 – 2007).
- Support to the Ministry of Interior with further development of the
National Border Management Information System to extend it on seven
border crossing points. Services included project management, system
integration, quality assurance, test and acceptance of the system. Funded
by the European Commission (2006 to 2007).
- Social Protection Project in Croatia providing advice on social assistance
to the Ministry of Labour and Social Welfare. Funded by the World Bank
and DFID (2002 to 2003).
- Legislative Drafting Workshop for British Council led project of Support
to the Reform of the Civil Service. Funded by the European Commission
(2004).
Czech Republic
- European Commission Phare funded project on Strengthening Internal
Public Financial Control at the Regional Level. The scope of the project
included preparing a manual and delivering training to all fourteen
pilot regional Internal Audit Units in conducting audit, public internal
financial control and the use of specialised auditing software (2004
to 2005).
- European Commission funded project on Strengthening of Institutional
and Administrative Capacity for the Implementation of the Acquis Communautaire.
Review of the structure and functions of government, human resource
management policies, job descriptions, job analysis, recruitment and
selection (2000).
Egypt
- Series of lectures and seminars on the UK Public Sector Reform Experience
for Egyptian academics, students and practitioners. Held at Cairo University
and funded by the British Council (1997).
Eritrea
- European Commission funded project to provide long-term support to
the Eritrean Centre for Organisational Excellence (ERCOE), Government
of the State of Eritrea. The consultancy involves enhancing the efficiency,
effectiveness and accountability of public service provision in Eritrea
by providing technical and advisory services to ensure the effective
and timely implementation of the project "Capacity Building for the
Public Administration of Eritrea" and to strengthen the capacity of
the ERCOE as a provider of training and consultancy services (2011 to
2014).
Estonia
- Delivery of a development programme on policy-making in the field
of competitiveness for Estonian senior civil servants. Implemented through
four modules: theoretical introduction to competitiveness of special
factors affecting Estonia; the UK experience, nationally and regionally,
of achieving improvements in competitiveness; case studies and different
approaches in an Estonian context and emerging conclusions and action
planning for change. Funded by the Estonian State Chancellery (2008
to 2009).
- Strategic and policy formulation, management functions and preparation
for EU accession project in support of the Ministry of Labour and Social
Affairs. Funded by the European Commission Phare programme (1996 to
1997).
Ethiopia
- Advice to the Ethiopian Institution of the Ombudsman on Freedom of
Information legislation and its implementation and on records management
principles and practice. Funded by the Ethiopian Institution of the
Ombudsman (2010).
- Advice to the Government on the introduction of a Senior Executive
Service as the most senior cadre of the Ethiopian civil service (at
both federal and local levels). In addition to preparing a Concept Paper
for consideration by the Council of Ministers, PAI developed a full
set of procedures including those relating to recruitment and selection,
appointments, training and leadership development; performance contracts,
and pay. Funded by DFID (2008 to 2009).
- Parliamentary Scoping Mission to assess the needs of the new Federal
Parliament and make recommendations about areas of support. Funded by
the United Nations Development Programme (2005).
The Gambia
- Staff audit and a staff development project for the Management Development
Institute, The Gambia Technical Training Centre and Gambia College.
Funded by the Commonwealth Secretariat (1998).
Georgia
- Technical assistance to support the development of a Twinning Project
Fiche for the National Agency for Cultural Heritage Preservation under
the EC Framework Contract (2011)
- Within the framework of the EC funded project on Capacity Building
of the State Ministry for Conflict Resolution we provided the services
of a Human Resource Management Expert to identify the situation and
needs of the human resources of the Office and make proposals for introduction
of an appropriate management system (2007 to 2009).
- Project identification assignment to assess the needs of the Georgia
Parliament and prepare a set of recommendations for possible future
projects to support the reform of the Parliament of Georgia under the
Tacis Action Plan 2004 and Rapid Reaction Mechanism 2004. The project
was funded by the European Commission (2004).
- Technical assistance to Support the Implementation Process for the
Partnership and Co-operation Agreement (PCA). Assistance provided to
the PCA Governmental Commission, line ministries in the Government of
Georgia and the Parliament of Georgia. The project was funded by the
European Commission Tacis programme and implemented in association with
Altair Asesores (Spain), BCEOM (France) and the Georgian Foundation
for Strategic and International Studies (2004 to 2005).
Ghana
- Technical advice and support to the Head of the Ghanaian Civil Service
under the Civil Service Performance Improvement Programme. A comprehensive,
"homegrown" reform initiative aimed at building capacity and
instituting a good governance culture throughout the civil service.
The project won an Innovation Award from the Commonwealth Association
for Public Administration and Management. Funded by DFID (1997 to 2001).
Indonesia
- Workshops on Good Governance in Local Government, held in Makassar
and Pontianak. Funded by the British Council/DFID (2001).
Jamaica
- Design and delivery of two-day seminar on developing a code of conduct
and guidelines on conflict of interest for public officials for Ministers,
Members of Parliament, members of the judiciary and civil servants.
Funded and co-facilitated by the Legal and Constitutional Affairs Division
of the Commonwealth Secretariat and held in Montego Bay (2010).
- World Bank funded project to transform the Fisheries Division and
the Forestry Department of the Ministry of Agriculture into Executive
Agencies. Provided advice on public sector modernisation and public
finance (2006 to 2007).
- Strategic Review of the Jamaican Cabinet Office to clarify its mission
and objectives and to confirm the role and functions on which it should
be focusing. The project was managed by Atos Consultancy Services and
funded by the Government of Jamaica (2006).
- Project to assist the Government of Jamaica in establishing and developing
a Public Sector Reform Unit in the Cabinet Office. The Reform Unit provided
leadership, co-ordination and monitoring of the Government’s Public
Sector Modernisation Strategy. Funded by DFID (2002 to 2003).
Kosovo
- Assistance with implementing Civil Service and Salaries Legislation.
Support to the Ministry of Public Administration and the Kosovo Institute
for Public Administration with completing secondary regulations and
implementing legislation on job classification, allowances and expenses,
redundancy, early retirement, performance appraisal and salaries. Funded
by DFID (2011).
- Project of support to the co-ordination of the Rule of Law Sector.
The goal of the project is to assist the Government of Kosovo to deliver
improvements in the rule of law sector, consistent with European integration
aims. In collaboration with PricewaterhouseCoopers, who are the lead
firm. Funded by DFID (2010 to 2012).
- Project of support to the Office of the Prime Minister, Phase II.
The main purpose of the project is to assist the Office of the Prime
Minister in providing effective support to the whole of Government for
co-ordinated and well-informed policy decisions and improved communication
with the public. Funded by DFID (2009 to 2012).
- Project on developing civic participation and consultation between
Government and civil society in two policy areas – environment
and youth. Two-year project run in collaboration with the Kosovo Civil
Society Foundation and funded by the Foreign and Commonwealth Office
(2009 to 2010).
- Assistance to the Ministry of Public Services and other key Ministries,
including the Office of the Prime Minister and the Ministry of Finance
in drafting laws and secondary legislation on government, on the civil
service, on administrative bodies and on civil service salaries and
grading. Funded by DFID (2008 to 2011).
- Organised and ran an intensive training programme on media presentation
skills for staff members of the United Nations Mission in Kosovo (UNMIK)
Pillar IV. Funded by the United Nations Mission in Kosovo (UNMIK) (2006).
- Assistance to the Office of the Prime Minister of Kosovo in the examination
and revision of the draft legislation in relation to its compliance
with the Acquis Communautaire. Project funded by the EC (2005 to 2006).
- Support to central level administration. Development and Reinforcement
of Internal Audit (IA) and Public Internal Financial Control (PIFC)
Systems. A project designed to develop a policy paper on PIFC and the
design and delivery of training programmes on PIFC and IA. Implemented
in a consortium led by SOFRECO (France) and financed by the EC (2004
to 2005).
- Development of Policy and Planning Capacity in the Office of the
Prime Minister (OPM) of Kosovo. Specific advice provided to OPM of the
Provisional Institutions of Self Government (PISG) on creation of new
organisational structures, the creation of a Government Co-ordination
Secretariat and clarification of the respective roles of political advisers
and civil servants. The project advised on many other centre-of-government
issues, including the creation of new ministries, senior appointments,
archives and records management and human resource management. In addition,
it supported the monitoring and implementation of the Standards for
Kosovo, both in central government ministries and in the municipalities.
The project was funded by DFID (2003 to 2009).
- A six-month assignment to review the existing classification and
reward structure and methodology of the civil service in Kosovo and
to develop a modern and coherent pay and grading system. The project
was implemented in collaboration with HELM Corporation and was funded
by the European Agency for Reconstruction (2003 to 2004).
- Legislative drafting expertise to assist the United Nations Mission
in Kosovo (UNMIK) with drafting the Basic Public Service Law in order
to present the law for approval to the United Nations headquarters in
New York and the Special Representative of the Secretary General in
Kosovo. Funded by DFID (2001).
Kyrgyzstan
- European Commission funded project to support the Ministry of Justice
in improving inter-ministerial legislative drafting practices. Specific
assistance provided in legislative drafting, training in the use of
a database of draft laws and best practice in compiling an inventory
of legal normative acts (2004 to 2005).
- European Commission funded project of Support for the Centre for Parliamentarism
and Legislative Drafting (CPLD). It aimed to strengthen the institutional
capacity of the CPLD and improve the legislative drafting skills and
procedures at the CPLD and in the Government and the Office of the President
(2003).
- Evaluation of plans for restructuring two pilot Ministries in accordance
with benchmarks of international best practice, on behalf of the United
Nations Development Programme’s Programme Management Unit for
Political and Administrative Central Governance (2002).
Latvia
- Development and implementation of a public relations strategy in
the context of Latvia's preparations for EU accession for the European
Integration Bureau, Government of Latvia. Funded by the UK Foreign and
Commonwealth Office (1999).
Lebanon
- Human Resource Development Workshop held in Beirut. Organised and
funded by the Office of the Minister of State for Administrative Reform.
Participants were drawn from the Lebanese Government, Parliament, the
Civil Service, academic institutions and the media (2000).
Lesotho
- Assistance provided to the National Authorisation Office and the European
Commission with developing a strategy for support to the Government
of Lesotho in the area of governance, primarily focused on support to
the judiciary, anti-corruption and money laundering as well as national
audit. Funded by EC (2007).
- Election management, strategic and human resource management guidance
and communications and media relations advice for the Independent Electoral
Commission in their preparations for the election which took place in
Lesotho in 2002. Funded by DFID (2001 to 2004).
Liberia
- Advice on assessment and selection methods for recruiting the Senior
Executive Service, Government of Liberia. The aim was to develop a cadre
of senior public servants to help transform the Civil Service into a
more professional, effective and accountable institution. The project
supported the Civil Service Agency, run in collaboration with CoEn Consulting
(Ghana) and was funded by the Government of Liberia (2007 to 2008).
Macedonia
- Advice on developing a strategic plan for the Judicial Training Academy.
The assignment covered issues of strategy and strategic planning, curriculum
development and training delivery for the Academy. Funded by the Foreign
and Commonwealth Office (2011).
- Technical Assistance for the Sector for the Implementation of the
Ohrid Framework Agreement. Specific advice provided on setting up the
Sector and the process of assuming its responsibilities. Project was
funded by the European Commission (2005).
- Two substantial and closely-linked consecutive projects in support
of public administration reform in Macedonia. PAI implemented measures
to strengthen the public administration and support the reform process
in a) policy coordination and strategic planning b) institution and
capacity building and c) human resource management. Projects worked
closely with the General Secretariat of the Government, Civil Servants
Agency and all central government ministries. It was designed to complement
the World Bank programme of support to Macedonia. Implemented in a consortium
with HTSPE and funded by DFID (2000 to 2006).
Malawi
- Freedom of Information Workshop for representatives from the civil
service, parliament, the judiciary, parastatal organisations, academic
institutions, political parties and non-government organisations. Funded
by the British Council, Malawi (2005).
Moldova
- Assistance provided to the Government of Moldova Department for Coordinating
Policies and External Assistance in designing and implementing a system
of analysis, policy coordination and conciliation to improve effectiveness
in implementing national development and poverty reduction programmes.
The project was funded by the World Bank (2008).
- Provision of assistance to the Academy of Public Administration in
establishing operational capacity to deliver personnel management training
to civil servants. A personnel management course was designed, a small
group of national trainers was trained and a pilot programme delivered.
The project was funded by the World Bank (2006).
Montenegro
- Implementation of budgetary and salary system reform with the objective
of increasing fiscal transparency and achieving better-informed decision-making
with the budgeting process, as well as strengthening the capacity of
the State administration in recruiting, maintaining and rewarding skilled
staff. Project was funded by the European Commission and was implemented
in a consortium led by Human Dynamics (2007 to 2009).
- An end-of-programme evaluation of the project on Human Rights Training
for judges, prosecutors, lawyers and law enforcement officials. Funded
by the Council of Europe (2009).
- A short scoping mission funded by DFID to establish with the Federative
Republics of Yugoslavia, Serbian and Montenegrin authorities the needs
of different parts of administrations in taking forward the process
of EU integration. (2002).
Mozambique
- Design and delivery of two-day seminar on developing a code of conduct
and guidelines on conflict of interest for public officials for Ministers,
Members of Parliament, members of the judiciary and civil servants.
Funded and co-facilitated by the Legal and Constitutional Affairs Division
of the Commonwealth Secretariat and held in Maputo (2010).
Namibia
- Advice to the Namibia Water Resources Management Review Team, Ministry
of Agriculture, Water and Rural Development, on setting up the Namibia
Water Resources Management Agency, the first Executive Agency in the
Namibian public service. Funded by the Government of Namibia and the
Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ) (2003).
Nepal
- A mid-term review of the Secondary Education Support Programme, Government
of Nepal, funded by Danida. The assignment included reviewing progress,
drafting a Memorandum of Understanding and advising the Ministry of
Education and Sports and the Department of Education on structuring
and formation of the budget and accounting procedures (2006).
Nigeria
- Mid-Term Review to assess the performance of the EC programme of
support to the Nigerian Electoral Cycle 2006 - 2011 in terms of relevance,
efficiency, effectiveness and sustainability. Funded by the European
Commission (2007).
- Provision of advice on setting up a joint donor-funding mechanism
to support the election in 2007. Work included drafting a Contribution
Agreement for the donors and guidelines for managing their Basket Fund.
Funded by the European Commission (2005 - 2006).
- A short assignment to advise the Head of the Nigeria Civil Service
and the Bureau of Public Service Reforms on the preparation of a strategic
plan for public service reform in Nigeria for submission to the World
Bank. Funded by the Commonwealth Secretariat (2004).
- Part of a consortium for a major State and Local Government Project
in Nigeria. Four pilot states, Benue, Enugu, Ekiti and Jigawa, were
selected with the aim of extending the programme of advice and support
to other states as the project developed (2000 to 2007).
Philippines
- Tailor-made professional development programme on “Putting
People First : the key to improving service delivery”, commissioned
by the Asian Development Bank and run in Manila. Participants included
representatives from central and local government and non-government
organisations in Bangladesh, India, Mongolia, Nepal, Pakistan, Sri Lanka,
Thailand and Vietnam. Run in collaboration with the International Development
Department of the University of Birmingham and the UK Audit Commission
(2003).
- Design and feasibility study to formulate a project focused on strengthening
government agencies involved in fighting corruption in the Philippines.
Support was provided to the Office of the Ombudsman and the Inter-Agency
Anti-Graft Co-ordinating Council. The project was funded by the European
Commission (2002 – 2003).
Poland
- Consultancy inputs and special study programmes for the Ministry
of National Education under a project on Strategic Measures for Achieving
Reform Targets. Worked with senior Polish Government officials to develop
and strengthen their Strategic Policy Unit. Funded by the European Commission
Phare programme (1997 to 1999).
- Management training in Krakow for local government administrators.
Overall aim was to prepare local authorities for managing economic development
and attracting inward investment. Funded by the British Council (1998).
Romania
- Provided consultancy advice within the scope of the EC funded project
focused on strengthening the training capacity of the National Institute
of Administration (NIA) and Regional Training Centres. Assistance included
development and implementation of the HR strategy, internal and external
communication skills, institutional development strategy, in-service
training strategy, training programmes on developing coaching abilities,
revision and improvement of the training programmes offered and updating
of the documentary funds. Implemented in a consortium led by Ecole National
d’Administration (France) (2007 – 2008).
- Project of Support for Public Administration Reform for the Ministry
for the Civil Service and the National Agency for Civil Servants. Provision
of top-level policy advice on the implementation of the Civil Service
Law and the development of strategies for modernising the Civil Service.
Funded by DFID (2000 to 2001).
- Civil Service Reform Project based in the Office of the Secretary-General.
Main objectives were to develop the Office's capacity to act as a co-ordinator
of Romanian Government policy and to assist it in developing a systematic,
coherent and professional approach to human resource management in the
civil service. Funded by DFID (1997 to 1999).
Russian Federation
- Administrative Reform project to improve the institutional capacity
of the government of Russia. Consultancy was provided in the areas of
Policy and Legal Advice by strengthening the position of executive bodies
and status of the civil service through on-the-job assistance and capacity
building. Project implemented at Federal and Regional levels. Funded
by the European Commission Tacis programme and run in collaboration
with Thales (France) (2003 to 2005).
Rwanda
- Conducted a Project Evaluation Review of a World Bank funded Human
Resources Development Project (HRDP) for the Ministry of Education.
The review assessed the design, quality, flexibility and implementation
of the project and how successful it was in meeting its objectives.
The review team considered technical, financial, economic, social and
managerial aspects of the HRDP’s implementation. Funded by the
World Bank (2009).
Serbia
- Support to Public Administration Reform project aimed at enhancing
the efficiency, effectiveness and accountability of public administration
in Serbia in line with the Public Administration Reform Strategy and
in accordance with the requirements of the EU integration process. Funded
by the EU and implemented in a consortium led by Human Dynamics (2011
– 2012).
- An end-of-programme evaluation of the project on Human Rights Training
for judges, prosecutors, lawyers and law enforcement officials. Funded
by the Council of Europe (2009).
- A short scoping mission funded by DFID to establish with the Federative
Republics of Yugoslavia, Serbian and Montenegrin authorities the needs
of different parts of administrations in taking forward the process
of EU integration. (2002).
Sierra Leone
- Project to develop a seven-year strategic plan for re-launching the
tourism sector, including a review of legislation and regulations and
of the draft tourism policy and action plan, an organisational and infrastructural
review of the tourism sector and provision of policy and management
recommendations for the Ministry of Tourism and Cultural Affairs and
the National Tourist Board (2008).
- A three-year DFID funded project on the Establishment of a Human Resource
Management Office and Implementation of a Records Management Improvement
Programme. PAI worked in collaboration with the International Records
Management Trust (UK) and CoEn Consulting (Ghana) to support the Government
of Sierra Leone’s Governance Reform Secretariat (2005-2008).
- In parallel with the above project, PAI and CoEn also managed a second
three-year DFID funded project to conduct Management and Functional
Reviews Across the Full Range of Government of Sierra Leone Ministries.
This project was designed to support the Governance Reform Secretariat
(2005-2008).
Slovakia
- Series of programmes to train Supreme Court Judges about rules concerning
protection of competition in the EU and Slovakia with the aim of ensuring
accurate implementation of EU Laws on accession to the EU. Funded by
the European Commission (2003-2004).
- A project to draft the Ethics Code and the Code of Conduct for journalists
and public officials as well as design a training curriculum in ethics,
transparency and access to information. Project carried out in collaboration
with the Anti-Corruption Unit in the Office of the Government and funded
by the European Commission (2001 – 2002).
- European Commission funded project to Support the National Programme
for Decentralisation and Reform of Public Administration in Slovakia.
Project included a series of seminars for elected representatives to
the Self-Governments regional authorities on the process of decentralization
at central and local administration level and a series of seminars on
human resource management (2002).
- Policy management, budget reform and civil service reform were the
main components of the Support to Public Administration Reform project.
A PAI-led consortium with the Civil Service College Directorate of the
Centre for Management and Policy Studies, UK Cabinet Office, and Northern
Ireland Enterprises (NI-CO). Funded by DFID (2000 to 2003).
- Strengthening of parliamentary processes in the Slovak National Council
through a programme of workshops in Slovakia and study visits for Deputies
and Clerks to the UK Westminster and Scottish Parliaments. Consultancy
support provided in a range of specialist areas, including the legislative
process, delegated legislation and the organisation of parliamentary
business. Funded by DFID (2001 to 2003).
South Africa
- Provided consultancy advice for the EC funded Stocktaking Study of
EU-South Africa Governance Programme 2000 – 2006 by developing
a comprehensive overview, considering resources allocated, partners
and results achieved (2007).
- Conducted a final evaluation of the EC funded Capacity Building and
Institutional Development for the South African Police Service and the
Department of Safety and Security project. Funded by the European Commission
(2006).
Southern Sudan
- Programme of assistance to the Government of Southern Sudan (GoSS)
to provide human resource management advice to the Ministry of Labour
and Public Service in Jonglei State. This one-year project will enhance
the capacity of key staff within the Ministry in developing job descriptions,
reforming recruitment policies and drawing up a human resource management
manual. Funded by the Capacity Building Trust Fund (2011).
- Programme of assistance to Government of Southern Sudan (GoSS) to
provide a human resource management system to the State Ministry of
Health in Upper Nile State. This one-year project will build capacity
of key staff within the Ministry to identify roles and responsibilities
of staff, develop clear and consistent performance indicators for formal
appraisal of staff and develop an electronic staff database. Funded
by the Capacity Building Trust Fund (2011).
Syria
- Conducted an end-of-project evaluation of the Cultural Tourism Development
Programme aimed at supporting the Syrian Government to promote Syria
as a cultural tourist destination. The objective of the assignment was
to help decision-makers in the Government of Syria and the European
Commission to assess the impact and sustainability of the Programme
(2007).
Tajikistan
- Development of the civil service remuneration system based on performance-related
incentive scheme. Services included development of a civil service job
classification and grading system and civil servant wage grid system.
Recommendations were made for development of a performance pay system.
Project was funded by the World Bank (2008).
- Within the framework of the EC funded Support to Civil Service Reform
project in Tajikistan, our consultant ran two workshops for senior civil
servants on legal and human resource management aspects of civil service
reform. The project was implemented by a consortium led by Human Dynamics
(Austria) (2005).
Tanzania
- Assessment of the capacity of the Prime Minister’s Office, Local
Government Reform Programme (PMO-RALG), to implement the Government
of Tanzania’s decentralisation by devolution policy. In particular,
our consultants examined the existing capacity of the PMO-RALG and the
Regional Secretariats and reported to the government on steps to be
taken to progress the decentralisation process. Project was funded by
the World Bank (2008).
Tristan da Cunha
- Review of the Tristan da Cunha public sector, focussing on its capacity,
effectiveness, efficiency and affordability, including producing a prioritised
set of recommendations to increase the performance of the public sector,
taking into account the broader social consequences of suggested reforms.
In collaboration with the National School of Government and funded by
the UK Foreign and Commonwealth Office (2009).
Turkey
- Awareness raising workshop for the Prime Ministry General Directorate
of Local Administration and Department for Improvement of Administration,
Turkey, on the UK Citizen’s Charter with an emphasis on the water
charter and on water subscription issues. This project was funded by
the UK Foreign and Commonwealth Office Global Opportunity Fund (GOF)
in Ankara (2007).
- Assessment of training needs for the senior staff at the European
Union General Secretariat. Designing and delivering training modules
on communication, negotiation and drafting skills in the context of
EU accession. The project was funded by the UK Foreign and Commonwealth
Office Global Opportunity Fund (GOF) and managed by the British Council
in Ankara (2006 - 2008).
Ukraine
- Within the scope of the Phase V of the Ukrainian-European Policy and
Legal Advice Centre (UEPLAC) provided assistance to the Ukrainian authorities
in approximation of the national legislation to that of the EU in all
the areas foreseen by the Partnership and Cooperation Agreement (PCA),
the European Neighbourhood Action Plan (EN AP) and the Association Agreement
(AA). Project is funded by the European Commission (2009-2011).
- Support to the Government of Ukraine in the development of EU policy
co-ordination mechanism for control and co-ordination of EU policy formulation,
analysis, impact assessment and implementation and coordination of donor
support for the EU-Ukraine Action Plan implementation. The project was
implemented in a consortium led by the British Council (Ukraine) and
CPM (Latvia). It was jointly funded by the UK Department for International
Development and the Foreign and Commonwealth Office (2006 to 2008).
- Assessment of the progress achieved by the Government of Ukraine in
the implementation of the European Neighbourhood Policy (ENP) Action
Plan and assistance to the European Commission in preparing an ENP Action
Plan implementation review. Project was funded by the European Commission
(2006).
United Arab Emirates
- Policy and regulation advice, including on long-term strategy, quality
and inspection of schools, options for school fees, licensing tariffs
and data and knowledge management for the Knowledge and Human Development
Authority of Dubai. Funded by the KHDA (2008).
Uzbekistan
- United Nations Development Fund Programme External Evaluation Mission
to review the UNDP’s Development Support Services Programme objectives
and outcomes and provide recommendations on future activities (2005).
Vietnam
- Mid-term review of the Government of Vietnam’s public administration
reform strategy. PAI’s consultancy team worked with counterparts
in the Ministry of Home Affairs and other key agencies to review progress
to date and to make recommendations for priority activities for the
remainder of the project. Funded by the United Nations Development Programme
(2011).
Yemen
- Carrying out evaluation of outgoing and identification of incoming
support to public administration modernisation in Yemen by drawing lessons
from previous donor interventions; investigating innovative approaches
to link public administration modernisation to administrative decentralisation
and strengthening of local governance; as well as study the potential
involvement of Non State Actors in these processes. Funded by the European
Commission (2009 – 2010).
Regional Projects
Africa
- DFID funded project of support to leadership and mentoring for leaders
in five African countries - Ethiopia, Liberia, Rwanda, Sierra Leone
and Zambia, as part of the Africa Capacity Building Initiative. Senior
African officials are partnered with UK counterparts over a period of
eighteen months. Project includes a series of exchange visits, video/tele-conferences
and discussions. Run in consortium with the British Council and Warwick
Business School, University of Warwick (2009 to 2012).
- Management Needs Review of seven Irish Embassies in Africa (Ethiopia,
Lesotho, South Africa, Tanzania, Uganda and Zambia) funded by the Development
Co-Operation Ireland, Department of Foreign Affairs, Government of Ireland
(2003).
Czech Republic, Hungary, Poland, Slovakia
and Slovenia
- Through the FCO’s Global Opportunity Fund (GOF) Reuniting Europe
Programme, funds have been made available to support Regulatory Impact
Assessment in Central Europe. The project’s purpose was to support
and create the mechanisms of regulatory impact assessment (RIA) within
the state administrations of the target countries and to upgrade their
practices in order to create a more favourable operating environment
for business. The first phase of the project consisted of an RIA workshop
in Budapest, Hungary, and the second phase supported the drafting of
specific regulations in-country during 2006 and 2007.
ENPI East countries (Armenia, Azerbaijan, Georgia, Moldova and Ukraine)
- Provided assistance to the EC in formulating and launching the first
Eastern Partnership Culture programme. Specific work included a comprehensive
consultation with the programme beneficiaries in participating countries,
drafting of the programme fiche, Terms of Reference for the service
contract, guidelines for grant applicants and organisations of two public
events (Brussels and Kyiv) to launch the programme. Funded by the EC
(2010).
- Assessment of specific needs and priorities for development of a regional
cooperation programme between the EU and ENPI East countries in the
field of culture and preservation. Project funded by the European Commission
(2008).
EUROMED countries (Algeria, Egypt, Israel, Jordan, Lebanon, Morocco,
Palestinian Authority, Syria, Tunisia and Turkey)
- Assessment on relevance, efficiency, effectiveness and sustainability
of the second phase of the Euromed Heritage programme. Our consultants
provided information to the EC about the past performance of the programme,
lessons learned and recommendations for a possible future phase. Project
funded by the European Commission (2006).
European Commission Framework Contract
on Governance, Home Affairs and Culture (Lot 7)
- In consortium led by B&S Europe (Belgium), a "framework"
contract for the European Commission covering all parts of the world
and involving short, focused assignments on project design, implementation
and evaluation (2001 to 2009).
European Commission Framework Contract
on Governance and Home Affairs (Lot 7, Beneficiaries 2009)
- In consortium led by COWI (Belgium), a "framework" contract
for the European Commission covering all parts of the world and involving
short, focused assignments on project design, implementation and evaluation
(2009 to 2012).
European Commission Framework Contract
on Culture, Education, Employment and Social sectors(Lot 9, Beneficiaries
2009)
- In consortium led by Cambridge Education (UK), a "framework"
contract for the European Commission covering all parts of the world
and involving short, focused assignments on project design, implementation
and evaluation (2009 to 2012).
European Commission Framework Contract
on Technical Assistance and Training in All Sectors (Lot 1, COMM 2011)
- In consortium led by COWI (Belgium) and Safege (Belgium) with eleven
other EU-based consultancies, a "framework" contract for the
European Commission covering all parts of the world and involving studies
and technical assistance in all sectors (2011 to 2013).
European Commission Framework Contract
on Communication and Training (Lot 2, COMM 2011)
- In consortium led by Danish Management (Denmark) with five other EU-based
consultancies, a "framework" contract for the European Commission
covering all parts of the world and involving short, focused assignments
on communication and training, incorporating: e-learning, face-to-face
training, organising events and campaigns, production of audio-visual
and multi-media products, production and publications and development
of communication strategies (2011 to 2013).
Swedish International Development Cooperation
Agency (SIDA) Framework Contract on Democracy and Public Administration.
- In a consortium with SKL International (Sweden) and Overseas Development
Institute (UK), a framework contract with SIDA for short-term assignments
in the Democracy and Public Administration area, including public financial
management, public administration, local democracy, political institutions
and rule of law (2011 to 2013).
United States Agency for International
Development (USAID) Framework Contract on Legislative Strengthening
- In consortium with several US and UK-based partners, a “framework”
contract on International Legislative Strengthening, covering all parts
of the world (2004 to 2007).
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