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Managing the performance of public sector organisations
About the study programme The period of unprecedented economic pressure that we have experienced over the last eighteen months continued to affect most countries around the world. Now more than at any other time public sector organisations need to demonstrate sustainable, efficient and effective services - perhaps with reduced resources. Organisations must be in a position to respond appropriately to the changes that are happening. Many are finding that they must adapt the way they operate; they need to adopt new approaches to management to help them focus on key priorities. Public sector organisations are being driven increasingly towards achieving performance objectives. These objectives come in many forms and may relate to operational performance (such as the quantity or quality of services delivered), financial performance (such as achieving the budget or delivering savings) or governance issues (perhaps related to aid donor requirements). As a result, public sector bodies across the globe are reshaping their systems and processes to ensure that their objectives can be met. This programme focuses on performance management at an organisational level, which provides a framework for senior managers to evaluate progress towards overall objectives.Who is it for? The programme has been designed specifically for public sector organisations - central, state and local government bodies – as well as parastatals and NGOs. The programme will be especially beneficial for:
The programme will also be of interest to individuals working for organisations involved in governance, audit, evaluation and civil service reform policy. Aid donors and consultants will also find the programme of assistance in understanding current responses to the challenges that organisations face. How participants will benefit Participants will be able to:
What our past participants say about this programme “What a wonderful experience and exposure. The presenters had
passion for each subject they presented both in conference room and in
visits ……. The discussions help one to visualise the situation
back home and think how best one will engage with stakeholders and share
with them the best international practices.” What the programme will cover? The programme will involve discussion sessions and practical case study material, with a range of visits to key practitioners to examine the elements of good practice in these important and developing areas. It aims to be highly interactive and participants are encouraged to: share their own experiences; debate the potential added value to their own situation from applying some of the features of models used in the UK; and consider skills and resources required to develop a framework for performance management. Programme notes, presentations, and a range of different materials will be provided on a CD for future reference and follow up. Programme Outline
We reserve the right to change the programme as necessary. Language The programme will be conducted in English. Participants will be expected to have a good working knowledge of the language. Location and arrival arrangements The study programme will be based in central London. On request, PAI can assist in finding suitable hotel accommodation and can arrange travel to and from the airport. Fees and other costs The fee for the study programme will be £1,690 and includes tuition, travel to and from the airport in London, travel on scheduled visits which form part of the programme and all documentation. UK Valued Added Tax (VAT) will not be charged if applicants can provide written confirmation from their government or its accredited representative that they are employed by their government in furtherance of its sovereign activities. In all other cases, VAT (currently 20%) will be charged in addition to the fee. Payment in full must be received by PAI no later than 20 February 2012 . Cheques should be made payable to Public Administration International. Alternatively, PAI is able to invoice individuals or government agencies. Payment by bank transfer is also acceptable. Airfares, accommodation costs, daily travel (other than on visits scheduled in the programme), meals and living expenses are not included. We suggest that approximately £120 per person per day should be allowed for a modest standard of accommodation, local travel in the UK, meals and other incidental expenses. Participants requiring a higher standard of accommodation (for example a 4 star hotel) will need to allow approximately £175 per person per day. Discount We offer a 10% discount on the tuition fee if a funding organisation sponsors more than three participants in any one calendar year. Please ensure that when you book your fourth participant (in any one calendar year) you let us know so that we can apply the discount. Insurance Participants are advised to arrange travel and health insurance cover before leaving their home country. Public Administration International (PAI) PAI specialises in management consultancy and development services for organisations in and associated with the public sector worldwide. We provide advice and support for governments undergoing political, economic, structural and legislative change. Our extensive network of associates includes practitioners, academics and independent consultants. The promotion of good governance and best practice are our key objectives. This programme is one of a number of specialist UK-based study programmes designed to meet the needs of public services worldwide. We also have extensive experience of designing tailor-made programmes (from one day to two or three weeks) which can be run in your own country or in the UK to meet the specific needs of groups or individuals at all levels within your organisation. Programme Director The Programme Director will be Jane Squire. Jane is a consultant specialising in public sector performance management and value for money issues. She has benefitted from some twenty years’ experience at the National Audit Office (NAO) developing recommendations from major investigations of government policy initiatives and programmes. While at the NAO Jane was seconded to the Treasury to advise on the development of a performance measurement framework for the National (Misuse of) Drugs Strategy, and to the Audit Commission to advise on developing the private sector market for audit of local government and health. Jane has most recently worked on a series of high profile reviews of financial management, including governance, performance management, audit and risk, in UK public sector organisations. She also provides a major training programme in performance audit to the European Court of Audit, and carries out advisory and training assignments in a number of countries. She is a qualified accountant in the public sector (CIPFA). How to apply Please follow the link to complete an online application form, alternatively you can download the brochure for this study programme and complete the attached application form. Please post or fax it to: Clare Walters T +44 (0)20 7580 3590 Applications should be made as soon as possible as the number of available places is limited. How to contact us If you would like to discuss the programme or to find out more about Public Administration International and our services, please contact: Claire Cameron T +44 (0)20 7580 3590 | |||||||||||||||||||||||||||
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