Achieving International Standards in Information and Records Management

In Good Governance by Amanda Anderson

Duration: 1 week
Dates: 1 to 5 July 2019
Tuition fees: £2,100 (exc. VAT)

About the workshop

The creation and management of records has always been important and the reasons for keeping records do not change over time. Ways of working, however, are constantly changing in this increasingly digital and online world. Data-driven service delivery, greater openness in government, shared and collaborative working all mean that the role of records managers and the need for standards are more important than ever.

Responsibilities for records now extend far beyond organisational and even jurisdictional boundaries. There are also increasing expectations of transparency and accountability and the growing range of ways in which information is created, stored and shared. This workshop will use the latest edition of the international standard ISO 15489-1 to guide the creation, capture and management of records in these new environments through time, whether wholly digital, paper-based or “hybrid” environments, and is relevant whatever technology is utilised.


Who is it for?

Our workshop is aimed at senior decision-makers, records and information managers, records practitioners and anyone concerned with improving corporate governance and organisational effectiveness through better information handling. It will focus on international standards and practical experiences in the UK and in a range of other countries with a view to sharing global good practice. It will be particularly useful for those in organisations considering introducing enhancements to their information infrastructures.  As this is a records and information management focused workshop, it is not aimed at systems analysts and IT professionals and will not focus on programming solutions.


How participants will benefit

During the week the workshop will:

  • Introduce you to best practice for information and records management as expressed in ISO 15489
  • Explain the key components of corporate intellectual control
  • Show you how to analyse and develop information management procedures
  • Explore how to build capacity among information creators, users and managers
  • Consider the best ways to monitor and evaluate knowledge management systems.



Please view our 2019 Brochure (opens in PDF)