Effective Records and Information Management: Practical approaches for sustainable document, records and knowledge systems

In Good Governance by publicadmin

Duration: 2 weeks
Dates: 7 to 18 November 2022
Tuition fees: £3,960 (exc. VAT)

About the workshop
The role of those who know how to gather, collate, classify and make available reliable information has been highlighted in a way unseen before the COVID-19 pandemic. Every organisation needs accurate information to develop, deliver and assess the effectiveness of its polices, programmes and services and to make informed decisions. This workshop is in two modular weeks which can be attended as separate modules. It provides practical tools and methods to design and implement sustainable knowledge and content management systems.

In particular, the workshop will ask:
• Are there key principles that must remain, no matter what the current situation?
• Where is the right balance between reliance on technology and artificial intelligence and human inputs?
• What aspects of previous approaches have been successfully adapted to meet changing circumstances?
• Are there new ways of working that can be institutionalised so that ‘information enriched’ decision making can be enhanced?

What the workshop will cover
By the end of the workshop, you will be able to:
• Assess the information and knowledge management strengths and weaknesses of your organisation
• Design corporate intellectual control systems, including classification, indexing and retention/ disposal and better understand the features, functions and challenges of electronic records management, knowledge and content management systems
• Develop tools and processes to determine business requirements for information management.

How participants will benefit
The workshop will:
• Introduce you to best practice for information and records management as expressed in ISO 15489-1
• Explain the key components of corporate intellectual control
• Show you how to analyse and develop information management procedures
• Explore how to build capacity among information creators, users and managers
• Help you to apply systematic processes for information retention and disposal
• Demonstrate the key principles of information security
• Identify and analyse the key risks to your information resources
• Introduce you to different types of cybercrime and cyber enabled crime.