Webinar on: Introducing Workplace Mediation 

Host: Ann Hall 

To view this webinar please click on the video link below.

The world of work has radically changed for many of us over the last 15 months. Many people have been working from home entirely or have been at their workplaces occasionally. Others have had no choice but to be at their place of work due to the nature of their role e.g., key workers in the health sector and providers of essential services. Many people will have worked in isolation. Our workforces have had to adapt to a different way of working.

The teams that we worked with before the global pandemic may have changed, and we may now be working with different people. We may be returning to our offices with colleagues with whom we have had little or no contact for some time. We have also had to communicate differently with our co-workers, either virtually or with very limited face-to-face contact. Our relationships with our colleagues may have changed quite dramatically.

As we all start to venture back to the workplace, still with a very different way of working, there is the potential for conflict at work to possibly escalate. We therefore need to ensure that we have the tools and expertise to assist in dealing with workplace conflict. We need to be proactive rather than reactive. This free webinar will be of interest to anyone keen to know more about workplace mediation.

The webinar will include time for questions and will look at:

  • What is workplace mediation?
  • When to use mediation
  • The benefits of workplace mediation
  • Defining the role of the mediator
  • Exploring one model of mediation

Our presenter, Ann Hall, is our lead presenter on the Mediation and Negotiation programme that is due to run from 23 to 27 August 2021. This workshop will explore in depth the critical areas of workplace mediation and the skills and knowledge that a workplace mediator needs to ensure that any conflicts are resolved. You will have the opportunity to put your skills and knowledge into practice in order to safely undertake a workplace mediation session.

Ann is a qualified and experienced workplace mediator through the Law Society / Open Network and has extensive experience of undertaking mediation in the workplace. She has designed and delivered workplace mediation courses in the UK and internationally. Ann is a Fellow of the Learning and Performance Institute as well as a qualified and experienced Chartered Institute of Personnel and Development coach.