Our direct access to senior managers in the civil service and local government, to academics, politicians and civil society organisations enables visiting participants to make important contacts with specialists in their particular field of interest. Our workshops provide an excellent forum for international networking and sharing ideas about good practice.

We are accredited by the British Accreditation Council for Independent Further and Higher Education (BAC) as a Short Course Provider. Please see our Certificate of Accreditation. Please click here to view our advice for UK entry visa requirements.

Please see below our list of all workshops and our terms and conditions for booking.

  • All
  • Information and communications
  • Project and Programme Management
  • Good governance
  • Human resource management
  • Legal and judicial reform
  • Policy and strategy
  • Public finance and economic development
  • Leadership and Organisational Change
  • Project Management and Monitoring
  • All
  • 1 week
  • All
  • 6.June
  • 7.July
  • 92.November

Duration: 1 week
Dates: 27 November – 01 December 2017
Tuition fees: £1,990 (exc. VAT)

Over the last decade the use of behavioural insights has led to significant improvements in the evaluation and formulation of public policies in a wide range of important areas including, for example:

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Duration: 1 week
Dates: 19 to 23 March 2018
Tuition fees: £2,165 (exc. VAT)

For policy advisers and senior decision-makers in governments responsible for regulation and regulatory policy. Focuses on regulating energy, communications, transport, water and sewerage.

Duration: 1 week
Dates: 5 – 9 Nov 2018
Tuition fees: £2,280 (exc. VAT)

For people working for law reform commissions, committees and institutes, law reformers working within governments and other major contributors.

Duration: 1 week
Dates: 12 – 16 Nov 2018
Tuition fees: £2,150 (exc. VAT)

This workshop is designed to meet the needs of senior policy makers and public sector managers and their staff and HR managers.

Duration: 1 week;
Dates: 23 - 27 Oct 2017
Tuition fees: £1,750 (exc. VAT)

The workshop is designed for those wishing to enter the consultancy profession both in the public sector and the private sector – as internal or external consultants. It will also be relevant to existing consultants who may wish to undertake a refresher course, line managers and those in other functions who would like to know the basics of consultancy, those involved in change management programmes and those working for the CMC® award..

Duration: 1 week
Dates: 21 – 25 May 2018
Dates: 10 – 14 Sep 2018
Tuition fees: £2,245 (exc. VAT)

Corporate governance is rapidly gaining the profile and prominence it deserves. Corporate governance is about how an organisation acts. It is about openness and accountability and, critically, the culture of the organisation.

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Duration: 1 week
Dates: 11 to 15 December 2017
Tuition fees: £2,170 (exc. VAT)

For senior policy officials, managers responsible for operational planning, and public service communications specialists in charge of government/ public service communications at times of risk and crisis.

Duration: 2 weeks
Dates: 9 – 20 July 2018
Tuition fees: £3,950 (exc. VAT)

Designed for senior decision-makers, records and information managers, record practitioners and those wanting to improve corporate governance.

Duration: 1 week
Dates: 17 – 21 Sep 2018
Tuition fees: £2,255

This workshop aims to give an overview of the analytical skills required to convert policy into legislation, and of the ways in which legislation should be effectively drafted and structured.

Duration: 1 week
Dates: 16 - 20 October 2017
Tuition fees: £1,950 (exc. VAT)

Governments have committed themselves to advancing gender equality through the adoption of the Sustainable Development Goals and other policy frameworks that explicitly link gender equality and women’s empowerment to sustainable and inclusive growth and development. There is growing evidence that promoting gender equality is “smart economics”.

Duration: 1 week
Dates: 8 – 12 Oct 2018
Tuition fees: £2,185 (exc. VAT)

Designed for government press officers, political and general editors from national newspapers, broadcasting organisations and news agencies as well as spokesmen/women from political parties and NGOs.

Duration: 1 week
Dates: 16 – 20 Jul 2018
Tuition fees: £2,260

The aim of this workshop is to help policy-makers and public service practitioners learn how to assess the impact of policy and practice initiatives before they’re started, and how to think about evaluating policies and programmes going forward.

Duration: 1 week
Dates: 12 to 16 March 2018
Tuition fees: £2,190 (exc. VAT)

This workshop has been designed  primarily for central, state and local government audit officials and people working for agencies or departments responsible for internal audit and risk management.

Duration: 2 weeks
Dates: 30 July – 10 August 2018
Tuition fees: £3,960 (exc. VAT)

New International Accounting Standards are being applied across the world under the auspices of International Public Sector Accounting Standards (IPSAS) for the public sector, or International Financial Reporting Standards (IFRS) for private sector and more commercially oriented organisations. This in-depth workshop examines the benefits of compliance with standards in terms of belonging to the international financial community.

Duration: 2 weeks
Dates: 23 April to 4 May 2018
Tuition fees: £3,940 (exc. VAT)

This two-week workshop is designed for policy makers, practitioners and senior decision-makers across the justice sector. These will include; judges, registrars, court administrators, case managers and legal judicial reform specialists and others concerned with making the justice sector work more effectively.

Duration: 1 week
Dates: 20 – 24 Nov 2017
Tuition fees: £1,945 (exc. VAT)

This professional development workshop is designed mainly for lawyers, judges, legal administrators and representatives from non-government organisations and funding agencies with an interest in this sector.

Duration: 1 week
Dates: 10 to 14 September 2018
Tuition fees: £2,240 (exc. VAT)

This workshop considers how the transport system of cities can be organised and co-ordinated to meet the complex and varied needs of large and diverse urban populations in the 21st century.

Duration: 1 week
Dates: 18 – 22 June 2018
Dates: 29 Oct – 2 Nov 2018
Tuition fees: £2,030 (exc. VAT)

This workshop is week two of two modular weeks which can be attended as separate modules or combinations of one or two weeks to gain a more comprehensive understanding of change management.

Duration: 1 week
Dates: 11 – 15 Jun 2018
Dates: 22 – 26 Oct 2018
Tuition fees: £2,025 (exc. VAT)

This workshop is week one of two modular weeks which can be attended as separate modules or combinations of one or two weeks to gain a more comprehensive understanding of change management.

Duration: 2 weeks
Dates: 11 – 22 June 2018
Dates: 22 Oct – 2 Nov 2018
Tuition fees: £3,900 (exc. VAT)

This comprehensive two week workshop will equip you with all the skills you need to plan and successfully implement sustainable change within your organisation, including effectively supporting your people through this process.

Duration: 2 weeks
Dates: 24 Sep – 5 Oct 2018
Tuition fees: £3,980 (exc. VAT)

Designed mainly for lawyers who are called upon to draft legislation, or those who to learn exactly how legislative drafters need to go about their work.

Duration: 2 weeks
Dates: 9 – 20 Jul 2018
Tuition fees: £3,995 (exc. VAT)

This two-week workshop provides a comprehensive overview of policy analysis, evidence, impact and evaluation, taking an in-depth look at how to analyse policy, use research and evidence and evaluate the effect and impact of policy decisions.

Duration: 2 weeks
Dates: 25 June – 6 July 2018
Dates: 3 - 14 December 2018
Tuition fees: £3,920 (exc. VAT)

This workshop is designed for both project and non-project management staff at all levels who are or will be involved in the delivery of projects and programmes and who need to gain in-depth knowledge and practical skills and techniques to ensure project success.

Duration: 1 week
Dates: 17 – 21 Sep 2018
Tuition fees: £2,195 (exc. VAT)

Offers election administrators and other election stakeholders the opportunity to meet with counterparts in the UK and Europe to learn about their practices and experiences. It will also provide hands-on, practical training to improve day-to-day management skills.

Duration: 2 weeks
Dates: 4 – 15 Dec 2017
Tuition fees: £3,700 (exc. VAT)

This workshop stresses the importance of the evaluation process, including using data analysis to judge the results of a project and how this can be used for the benefit of future projects and programmes.

Duration: 1 week    
Dates: 18 – 22 Jun 2018    
Tuition fees: £2,155 (exc. VAT)    

Designed to meet the needs of senior policy makers and managers and their senior staff, HR managers and others involved in leading and managing public servants.

Duration: 1 week    
Dates: 30 October – 03 November 2017    
Tuition fees: £2,125 (exc. VAT)    

This workshop offers an in-depth examination of the operation of parliamentary administration at the UK’s Parliament at Westminster. The parliamentary training that it provides, enables participants to draw on the experience of experienced parliamentary officials.

Duration: 1 week
Dates: 4 to 8 June 2018
Tuition fees: £2,175 (exc. VAT)

Designed for politicians and senior public service managers responsible for public pension schemes, for administrators and managers of occupational and other non-government pension schemes.

Duration: 1 week
Dates: 9 – 13 Jul 2018
Tuition fees: £2,265 (exc. VAT)

This workshop is intended to support better decision-making throughout the different stages of the policy process.

Duration: 1 week    
Dates: 30 April – 4 May 2018    
Tuition fees: £2,270 (exc. VAT)    

This one-week workshop focuses on the importance of public participation and consultation techniques in policy-making on an international, national, and local level. It explores the drivers of public participation and will elaborate more on the different participation and consultation models that other countries, multilateral organisations and institutions around the globe are using.

Duration: 1 week;
Dates: 2– 6 July 2018
Dates: 10– 14 December 2018
Tuition fees: £2,140 (exc. VAT)

This workshop is designed for both project and non-project management staff at all levels who are or will be involved in the delivery of projects and programmes and who need to gain in-depth knowledge and practical skills and techniques to ensure project success.

Duration: 1 week
Dates: 9 – 13 Apr 2018
Dates: 8 – 12 Oct 2018
Tuition fees: £2,035 (exc. VAT)

This workshop is week one of two modular weeks which can be attended as separate modules or combinations of both weeks to gain a more comprehensive understanding of procurement.

Duration: 2 weeks
Dates: 9 - 20 Apr 2018
Dates: 8 - 19 Oct 2018
Tuition fees: £3,910

This comprehensive workshop combines two modules which can be taken in their entirely, or selected and combined based on relevance and needs: Week One: A modern approach to procurement: A strategic perspective Effective tendering, award of contract and managing your provider Week Two: Procurement audit

Duration: 1 week
Dates: 16 – 20 Apr 2018
Dates: 15 – 19 Oct 2018
Tuition fees: £2,040 (exc. VAT)

This workshop is week two of two modular weeks which can be attended as separate modules or combinations of both weeks to gain a more comprehensive understanding of procurement.

Duration: 1 week;
Dates: 11 – 15 December 2017
Tuition fees: £2,100 (exc. VAT)

This workshop is designed for both project and non-project management staff at all levels who are or will be involved in the delivery of projects and programmes and who need to gain in-depth knowledge and practical skills and techniques to ensure project success.

Duration: 1 week
Dates: 6 – 10 Nov 2017
Tuition fees: £1,955 (exc. VAT)

For parliamentarians, senior policy makers and managers in the public sector, presidential or special advisers, local government officials, representatives from civil society organisations and people with a special interest in ethics, anti-corruption and good governance.

Duration: 2 weeks  
Dates: 27 Nov – 8 Dec 2017  
Tuition fees: £3,725 (exc. VAT) 

This workshop is designed for policy-makers, financial practitioners and line managers with financial and resource management responsibilities.

Duration: 2 weeks
Dates: 26 Feb to 9 Mar 2018
Tuition fees: £3,975

Governments must change as the world around them changes. New priorities, advances in information technology, the media and electronic communications, the impact of globalisation and public pressure for higher quality services all demand that governments constantly improve their standards of customer care.


Duration: 1 week
Dates: 14 – 18 May 2018
Dates: 24 – 28 Sep 2018
Tuition fees: £2,160 (exc. VAT)

Leadership capability is crucial to the delivery of public services and to building an efficient and effective organisation fit for today and the future. This workshop will review the developments in public services and what it means for its leaders.

Duration: 1 week
Dates: 25 – 29 June 2018
Dates: 3 – 7 December 2018
Tuition fees: £2,145 (exc. VAT)

This workshop is designed for both project and non-project management staff at all levels who are or will be involved in the delivery of projects and programmes and who need to gain in-depth knowledge and practical skills and techniques to ensure project success.

Duration: 1 week
Dates: 12 - 16 November 2018
Tuition fees: £2,250 (exc. VAT)

Global exports of goods account for approximately 19 trillion US dollars annually while services represent some 5 trillion US dollars.

Duration: 1 week
Dates: 13 – 17 Nov 2017
Tuition fees: £1,960 (exc. VAT)

Aimed at policy makers, practitioners and senior decision-makers in the justice sector, including judges, lawyers, prosecutors, police and prison managers.

Duration: 1 week
Dates: 25 – 29 Jun 2018
Tuition fees: £2,180 (exc. VAT)

The workshop is for Ombudsmen and senior staff from similar complaint-handling organisations and agencies.


What our participants say…

“Brilliantly delivered by experienced professionals using a combination of learning/teaching techniques.”

Captain Stefan Affunso
Public Affairs Officer
Trinidad and Tobago Defence Force

“PAI staff have been efficient, responsive, and always helpful, especially in responding to my inquiries and requests. They have always made me feel welcome, from the first time I initiated contact with PAI in March 2017 to the conduct of the workshop on strategic leadership in May 2017.”

Celeste Vinzon-Balatbat

“Your dedicated attitude and commitment ensured the positive outcome of the training as a benefit for us.  You are a great team with substantial expertise and I am happy to recommend your training to other colleagues dealing with procurement in Bulgaria and also all over Europe.”

Julia Stefanova
Chief Expert, Ministry of Economy, Bulgaria

“As CEO of a state agency transiting from a department to an independent entity, the knowledge gained in leading change and people and causes of resistance are invaluable. The expert facilitation was exceptional. The trainers know their stuff. The whole idea of culture, attitude and behaviour as a function of organisational change has been brilliantly delivered.”

Joash Dache
Secretary/Chief Executive Officer
Kenya Law Reform Commission

“Since attending PAI’s Ombudsman workshop I have changed the way we write recommendations. Our way of handling the media has also improved thanks to the advice and knowledge gained from the programme. The workshop was one of the best I have attended.”

Natasa Jovic
Assistant Secretary General
Protector of Citizens (Ombudsman), Serbia

“The Effective Records and Information Management workshop was very useful. As a result, I’m drafting a records retention policy for consideration by the Chief Justice and implementation in the Magistrates Court and the Supreme Court.”

Camille Gomez
Deputy Registrar, Supreme Court, Bahamas

“The best part of the workshop is sharing practical experiences/best practices.”

Ms Izabela Tomova-Kirilova
Chief Expert, Department of Legislation, Internal Control and Irregularities

Ministry of Economy, Bulgaria

“The workshop was a good balance between theory and practice. The visit to the Parliament and the session about policy influence was very good and the session about systematic reviews was very interesting and useful for my job.”

Participant on Impact Assessment
and Evaluation workshop 2016

“It was relevant, comprehensive and practical.”

Irfan Ullah Khan
Director Labour, Directorate of Labour
Government of Khyber Pakhtunkhwa, Pakistan

“The workshop is well-organised, well-paced and gives participants space to absorb knowledge and learn.”

Clare Tan, Singapore

“There are several important lessons to be learnt from the UK but most importantly the value in administering a sustainable pension and improving employer compliance in the context of Samoa and the National Provident Fund’s role”

Ms. Tanya Toailoa-Lagaaia
Manager Member Services
National Provident Fund, Samoa

“The staff at PAI provide exceptional service, keep it up”
Quote from 2015 Pension Schemes participant

“Attending the Better Regulation workshop in 2015 has deepened my knowledge of liberalised and privatised markets and given me more confidence in approaches to solving problems in my country.”

Edward J. Barett
Legal Director
Electricity Regulatory Authority

Dominican Republic

“With this workshop I feel better prepared to work on policies regarding business climate reform in Haiti.”

Mr. Clifford Nau
Coordinator of Business Climate Reform


“The question of integrity is very current in our legislature and further understanding was important to me.”
Integrity in Public Life

“Very impressed by quality and calibre of lecturers.”

Mrs Mahdea George-Belleka
Director of Pay, Pensions & Benefits Civil Service Agency
Republic of Liberia

“The inclusion of various visits/speakers from various sectors provided insights into different approaches and the wider knowledge.  All discussions commenced by an invitation for us to direct the discussions to our particular areas of interest/concern.”

“I would like to commend PAI for a job well done in running this programme. I would also like to thank them for inviting the Central Bank of the Philippines to participate. This has been a memorable learning experience for me.”
Mrs Nancy Bernardo
Deputy Director
Central Bank of Philippines

“I found the programme comprehensive and well balanced. The exposure to local regulating/ promoting agencies was most useful.”
Mr Abdulaziz Al-Khater
Chief Executive Officer
Doha Film Institute, Qatar

“A magnificent programme. All components and visits were ideal in meeting the programme’s aims and objectives. I was able to observe and understand the challenges faced in delivering effective prison services. The multi-agency approach and intervention will help deliver quality outcomes to decrease re-offending behaviour.”
Theodore Tyrone Woodley
Superintendent of Prison (Acting)
Government of Montserrat

“All the presenters certainly gave a broad overview of regulatory options and good practice. This was then supported by special industry experience and knowledge. Not only did the programme reaffirm existing knowledge but it gave invaluable insight into current and potentially new approaches to economic regulation. The programme actually exceeded expectation. All presenters were willing (and able) to be a source of future resource.”
Mr Donavon Dorsett
Senior Case Officer- Legal
Utilities Regulation and Competition Authority, Bahamas

“It has given me confidence on leadership and on how to develop action plans to transform our organisation so as to provide better services to the public.”
Mr Bious Segole
Deputy Land Board Secretary
Ghantsi Land Board, Ministry of Lands and Housing, Botswana

“Exceptional programme – worth every rand; good value for money. Speakers well versed with the African context, very experienced.”
Mrs Marie Van Blerk
Chief Director
Integrated Access, Department of Public Service and Administration, South Africa

“The programme highlighted best practices in my own ombudsman scheme; as well as gave me a better understanding of other schemes with structures that are applicable to mine. I loved the fact that the programme is designed to be interactive. The discussions were useful.”
Ms Rhona Janette Morgan
Legal Officer
The Independent Commission of Investigations, Jamaica

“The right balance between knowledge and practical skills training was struck. International experiences and comparisons were invaluable. A good mix of professionals from different Ombudsman schemes definitely deepened my knowledge.”
Mr Joseph Akanjolenur Whittal
Deputy Commissioner
The Commission on Human Rights and Administrative Justice, Ghana

“The programme actually exceeded my expectations in terms of the experience and backgrounds of the other participants. PAI staff were outstanding – both in making arrangements and support while in London.”
Ms Sarah Horrigan

“The examples brought were of great value.”
Mr Daniel Linder
Specialist in Ground Transportation Regulation
National Agency for Terrestrial Transportation (ANTT), Brazil

“The similarity in the background of participants meant the electoral systems were basically the same. I was able to pick out areas of improvements in other Electoral Monitoring Boards for possibly application in my local Electoral Monitoring Board”
Mr Orrette Tyndale Fisher
Director of Elections
Electoral Commission of Jamaica

“Discussions were lively and relevant. Group exercises were practical and brought out challenges expected at the workplace. The resource persons were very good, the topics relevant and we had good visits to relevant institutions.”
Mr Nicodemus Odongo
Director of Research, Compliance, Policy and Planning
Salaries and Remuneration Commission, Kenya

“Presented by experienced hands in the field, coupled with practical-real case issues discussed helped tremendously.
Justice Aloysius Kibuuka Mujulizi
Law Reform Commission of Tanzania

“Very interesting programme. The visits to the Home Office, Reuters and specifically the BBC were the highlights of the programme. I am going back to my country with many new fresh ideas.”
Mr Efstratios (Stratos) Efthymiou
Deputy Head of the Information and Public Diplomacy Department
Ministry of Foreign Affairs, Greece

“The visits were extremely valuable in complementing the in-house presentations. I have an enhanced understanding of what it means to be a professional, performance driven Public Service Chair.”
Dr Marjorie Thorpe
Chair of Public Service Commission
Government of Trinidad and Tobago