About the workshop
The pressure to get value for money from public services has never been greater. Public services need to be able to adapt and respond to each new challenge we face – whether dealing with the COVID-19 crisis, economic downturns or geopolitical events. Deciding what services to prioritise and how to maintain core services that meet the needs of citizens requires leaders to be able to manage and improve organisational performance and to be ready to implement transformational change where necessary.
How can public service managers deliver strong results in such circumstances?
This workshop focuses on performance management at an organisational level. In particular, we explore the challenges created by recent events, such as the COVID-19 pandemic, examine how performance frameworks can be developed to enable senior managers to evaluate progress towards overall strategic objectives, how to align performance and financial management to deliver value for money, and how to demonstrate value for money to external stakeholders.
What the workshop will cover
The workshop will include briefings, discussion sessions and practical case study material. It aims to be highly interactive, and you are encouraged to: share your experiences with other participants; debate the potential added value of applying some of the features of models used in the UK; and consider skills and resources required to develop a framework for performance management.
How participants will benefit
You will be able to:
• Understand performance management in its organisational context
• Apply the concept of value for money to programmes and other initiatives
• Experience developments in good practice and lessons learned from the UK and other countries
• Share your own experiences of managing and implementing performance management systems with other participants
• Explore how these developments may be introduced and/or implemented in your organisation.